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One of the best rental car experiences we've ever had, everything was great from booking to return. Very friendly reception and handover of the rental car. An Opel Corsa 2024 automatic (red in the picture) or similar was reserved, but it turned out to be an Opel Corsa from 2024, automatic, in silver ;-). The car was clean on the outside and especially on the inside and was in top condition both visually and technically and accompanied us faithfully for a week. Clear recommendation for "The Best", if we visit Crete again it will definitely be a car from "The Best Cars Crete".
Best Cars Rental - you can certainly take the name literally. It's the best car rental I've ever had. From the reservation to the pickup at Heraklion airport, everything was always very easy and absolutely reliable. This year for the third time in a row. The cars are extremely well maintained and technically in perfect condition, which is very important.Unfortunately, I had to use the fully comprehensive insurance twice - that also went completely smoothly. Damage was reported, photos of it were sent to the rental station and that was all - no follow-up costs.A big compliment to the managing director Martin and his team at this point.
Clear recommendation!The cars are in good condition and clean. Both the reception at the airport and the contacts in case of problems are very nice and accommodating.We got stuck in an inconvenient spot on a holiday and were stranded. Someone immediately set out to help us and after the rescue became a little more complicated, we were provided with a replacement car. The Best Cars took over the incident as a gesture of goodwill and dealt with us very transparently.
Thank you for the excellent service. We have reserved a new Opel Corsa. The car had less than 3000 km on the clock and was like new.When we arrived we were warmly greeted and even given water for everyone. Since we had already submitted our information in advance, all we had to do was sign the contract. All insurance was already included, so there were no surprises with additional costs. I have to say, a first-class landlord from A to Z. We would choose him again in a heartbeat.
Super service: clear info; no additional costs; very friendly people; clean car,.... thank you 🙂
We borrowed a Peugeot 108 small car for 5 days in April 2025 - everything went absolutely perfectly!Great information in advance by email, even with a video of exactly where the best cars are at Heraklion airport.We were welcomed there by the very friendly owner who even spoke perfect German, briefly explained the car to us and even had some tips about the traffic on Crete. He also had free water bottles for us - what a great welcome, and on Easter Sunday! The price is absolutely fair and almost a bargain considering the services. All common insurance policies with no deductible are included and there are no hidden costs. The Peugeot even has USB, air conditioning, low fuel consumption and was great even on poorer roads, the maneuverability of a small car is an advantage, and the engine power was completely sufficient for the island.For us it was definitely the best car!! Clear recommendation! Kind regards Angie and Sven
On arrival we were warmly welcomed with chilled bottles of water. After the easy handover, we headed towards Chania to our hotel. After a problem-free 14 days and 1500 km, we handed the car back just as easily (because it was all in). It was important to us that the money stays in the country and doesn't disappear with the big companies (Hertz, Avis, etc.).
Great decision!While our first idea was the well-known car rental companies at the airport, we discovered this site on the Internet.After we landed in Heraklion at midnight, we were met by a nice lady who handed me the car without any problems and after a short explanation. (€30 fee due to late delivery) Same model as selected. I was able to pick up my family on foot and then walk with them to the car (2 minute walk)The return was also uncomplicated and flexible.I found the price to be a bit overpriced for the model, but it seems to correspond to normal conditions. Well-known landlords were much more expensive.Thank you and gladly again!
This has been the easiest and best car rental we ever had. We had the car we wanted. The kids seats. Picked us up from the airport to walk the short distance to the garage even helped with luggage!Easy paper exchange no bothering with anything and same when we returned it. The car is going to get sandy and dusty in Crete especially with three kids, which I was worried about. but they were just super friendly said that this is so normal and told us to leave all the trash inside since they will do a pro cleaning.It was just best! 🙂
With this car rental company I had the first (!) truly unconditionally positive car rental experience in 30 years. While the big, well-known rental companies have now made ripping off their customers their main business model and the cheap comparison portals simply wave every company through, I can only recommend booking a car directly via The Best Cars website.Everything went perfectly from start to finish. The booking was confirmed immediately, there is a very friendly German native speaker as contact person, questions were answered immediately and satisfactorily.We booked a car plus gravel road insurance. Picking it up took exactly three minutes. The contract had already been prepared, the car was filled to the brim, sparkling clean and in good technical condition. Because of the fully comprehensive insurance, we didn't have to play the humiliating game of looking for scratches from the predecessors, but were able to get in and drive off. Yes, it got even better: When we discovered that my 12V charger for the iPhone wasn't working, we were given a free charging cable with a USB port so that we could charge the iPhone (which we used as a navigation system) via the car radio.The return also only takes two minutes, everything was well organized, no hidden traps or costs, just an all-round pleasant experience.We will definitely use THE BEST CARS again on all future visits to Crete. Thank you.
ALWAYS INCLUDED
C.D.W. (COLLISION DAMAGE WAIVER) without excess
F.D.W. (FULL DAMAGE WAIVER) without excess
- SPECIAL F.D.W. (UNDERSIDE,GLASS, SCRATCHES, etc.) without excess
P.A.I.(PERSONAL ACCIDENT INSURANCE) without excess
T.P.I. (THIRD PART INSURANCE) without excess
T.W.I. (THEFT WAIVER INSURANCE) without excess
F.I. (FIRE INSURANCE) without excess
