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Super service: clear info; no additional costs; very friendly people; clean car,.... thank you 🙂
On arrival we were warmly welcomed with chilled bottles of water. After the easy handover, we headed towards Chania to our hotel. After a problem-free 14 days and 1500 km, we handed the car back just as easily (because it was all in). It was important to us that the money stays in the country and doesn't disappear with the big companies (Hertz, Avis, etc.).
Great decision!While our first idea was the well-known car rental companies at the airport, we discovered this site on the Internet.After we landed in Heraklion at midnight, we were met by a nice lady who handed me the car without any problems and after a short explanation. (€30 fee due to late delivery) Same model as selected. I was able to pick up my family on foot and then walk with them to the car (2 minute walk)The return was also uncomplicated and flexible.I found the price to be a bit overpriced for the model, but it seems to correspond to normal conditions. Well-known landlords were much more expensive.Thank you and gladly again!
This has been the easiest and best car rental we ever had. We had the car we wanted. The kids seats. Picked us up from the airport to walk the short distance to the garage even helped with luggage!Easy paper exchange no bothering with anything and same when we returned it. The car is going to get sandy and dusty in Crete especially with three kids, which I was worried about. but they were just super friendly said that this is so normal and told us to leave all the trash inside since they will do a pro cleaning.It was just best! 🙂
With this car rental company I had the first (!) truly unconditionally positive car rental experience in 30 years. While the big, well-known rental companies have now made ripping off their customers their main business model and the cheap comparison portals simply wave every company through, I can only recommend booking a car directly via The Best Cars website.Everything went perfectly from start to finish. The booking was confirmed immediately, there is a very friendly German native speaker as contact person, questions were answered immediately and satisfactorily.We booked a car plus gravel road insurance. Picking it up took exactly three minutes. The contract had already been prepared, the car was filled to the brim, sparkling clean and in good technical condition. Because of the fully comprehensive insurance, we didn't have to play the humiliating game of looking for scratches from the predecessors, but were able to get in and drive off. Yes, it got even better: When we discovered that my 12V charger for the iPhone wasn't working, we were given a free charging cable with a USB port so that we could charge the iPhone (which we used as a navigation system) via the car radio.The return also only takes two minutes, everything was well organized, no hidden traps or costs, just an all-round pleasant experience.We will definitely use THE BEST CARS again on all future visits to Crete. Thank you.
Everything was very uncomplicated, quick and reliable.Renting a car has never been so relaxed.2 bottles of water free of charge upon arrival also very pleasant.Always my pleasure !!!
Warm and friendly greeting at the airport, decent car at reasonable price, easy to find on arrival and departure. Extra bonus of offering gravel road insurance so no worries if you head off the beaten track. Thanks to those who recommended on other sites and encouraged me to select this company.
Hello,This is the fourth time we have booked with TheBestCars and it has gone smoothly every time. All data was entered correctly in advance, so the handover never took more than a few minutes. We have never had any problems and have always been very satisfied.This year we had a Fiat Punto that occasionally had a small problem with first gear 😂As well-rehearsed drivers, that wasn't a big issue for us.We can recommend TheBestCars without reservation - they are also absolutely great in terms of price. We are already looking forward to next year!Best regards,Knut and Claudine
Hello,We had already rented a Fiat Panda from The Best Cars from Germany from September 14th to 27th, 2024. I have to say the contact, handover and return was perfectly regulated.Great car, great staff, great price. We will definitely rent from The Best Cars again when we visit Crete.Thanks for the smooth process, see you soon.Udo & Michaela
ALWAYS INCLUDED
C.D.W. (COLLISION DAMAGE WAIVER) without excess
F.D.W. (FULL DAMAGE WAIVER) without excess
- SPECIAL F.D.W. (UNDERSIDE,GLASS, SCRATCHES, etc.) without excess
P.A.I.(PERSONAL ACCIDENT INSURANCE) without excess
T.P.I. (THIRD PART INSURANCE) without excess
T.W.I. (THEFT WAIVER INSURANCE) without excess
F.I. (FIRE INSURANCE) without excess
